Return Policy

We want you to feel confident shopping with us.

Exchanges (Sizing Issues)
We’re happy to exchange sneakers if the size isn’t right, provided:

The item is unworn

Returned in original condition and packaging

Sent back within 7 days of delivery

Once we receive your return, we’ll send out the correct size.

If the sizing issue is not due to our error, a delivery fee will apply for sending the new pair.

The following items cannot be returned or exchanged:

Sale items

Custom Nike Air Force 1 designs

Sneakers returned damaged after extended use (over 3 months)

Custom sneakers take 10–14 working days to complete and deliver.

Due to the personalized nature of these items, custom orders are non-refundable and non-exchangeable.

To return an item:

Visit your nearest PostNet

Send us a photo of your waybill so we can track and process your return.

Send your parcel to:

PostNet Meyerton, Gauteng
ATT: Something Simple ZA
065 909 1339

Returns typically take 3–4 working days to reach us.

Items returned in worn or unacceptable condition will be sent back to you.

We recommend using a reliable courier service and keeping your tracking details.

While we assist where possible, we cannot guarantee responsibility for items lost in transit during return shipping.

We aim to deliver quality products and a smooth shopping experience. If you have any issues, feel free to reach out—we’re here to help.

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